Thank you for choosing Keepsake Collectibles.

We process orders Monday through Sunday, including and/or excluding major U.S holidays. Orders will be processed within 1-3 business days.

We are not responsible for shipping delays once possession of your package has been passed on to the postal service.

COVID-19 DELAYS: Please be advised that USPS, UPS, DHL, and international carriers have suspended delivery guarantees since the beginning of the pandemic. They will not issue refunds for packages delivered late.

U.S. SHIPPING PRICING AND EXPECTED DURATION:

Please note the following shipping times are estimated averages. Holidays, postal outages, and customs processing may affect shipping times. All prices are in USD.

• Standard Shipping: $6-10 for 2-5 business days.

• Excluding Hawaii and Puerto Rico - Shipping rates vary: 5-10 business days.

Orders must be placed before 3:00 PM PST in order to be shipped on the same day.

Shipping times may be affected by retail holidays (Black Friday, Cyber Monday, Boxing Day). Please allow for a reasonable delay. Customers who select expedited mail service will have their orders fulfilled in order of priority.

Exclusions apply depending on the delivery address.

INTERNATIONAL SHIPPING:

We currently don't offer free shipping internationally. We apologize for the inconvenience.

This policy is subject to change without notice. Customers are responsible for reviewing the policy periodically for updates.

Keepsake Collectibles is not responsible for packages that are:

• Damaged, lost, or stolen in the course of delivery by the carrier.

• Delayed due to examination by the local customs office.

• Refused by the local customs office.

• Delayed due to delivery carrier peak seasons (Holidays, etc.).

• Delayed/returned due to incorrect and/or incomplete addresses.

• Delayed/returned due to being unclaimed by the recipient.